*{box-sizing:border-box}body{margin:0;background:#f3f5f4;color:#153b3d;font:16px/1.5 "Segoe UI",Arial,sans-serif;--ink:#153b3d;--accent:#14776f;--pale:#e2efea;--wash:#f4faf6}body.theme-green{--ink:#203c32;--accent:#427947;--pale:#e6efdc;--wash:#f6f9f1;color:var(--ink)}body.theme-amber{--ink:#182b47;--accent:#95611c;--pale:#f3e7cc;--wash:#faf7f0;color:var(--ink)}a{color:inherit;text-decoration:none}button,select{font:inherit}button,a,select{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{cursor:wait;opacity:.55}button:focus-visible,a:focus-visible,select:focus-visible{outline:3px solid #bb6631;outline-offset:4px}h1,h2,p{margin:0}img{max-width:100%}button{border:0}.topbar{max-width:1600px;margin:auto;min-height:100px;display:flex;justify-content:space-between;align-items:center;padding:20px 40px;gap:24px}.identity{display:flex;gap:14px;align-items:center}.identity span{display:grid;gap:1px}.identity small{font-size:10px;letter-spacing:.14em;font-weight:700;color:var(--accent)}.identity strong{font-family:Georgia,serif;font-size:25px}.topbar nav{display:flex;align-items:center;gap:4px}.topbar nav a{padding:10px 14px;border-radius:6px;font-size:14px;font-weight:600;white-space:nowrap}.topbar nav a[aria-current]{background:var(--ink);color:white}.topbar nav .switch-type{margin-left:12px;color:var(--accent)}.shell{max-width:1520px;margin:10px auto 0;padding:0 32px}.kiosk-layout{display:grid;grid-template-columns:.82fr 1.18fr;background:white;border-radius:18px;overflow:hidden;box-shadow:0 8px 30px #163c3c08;border:1px solid #dce3df}.welcome{background:var(--wash);display:flex;flex-direction:column}.welcome-photo{position:relative;min-height:230px;flex:1}.welcome-photo img{width:100%;height:100%;object-fit:cover;position:absolute;inset:0;object-position:45% 50%}.welcome-photo>span{position:absolute;bottom:16px;left:28px;font-size:10px;font-weight:700;letter-spacing:.15em;color:white;background:var(--ink);padding:7px 12px;border-radius:4px}.welcome-copy{padding:28px 32px 26px}.eyebrow{font-size:11px;letter-spacing:.14em;font-weight:750;color:var(--accent)}.welcome h1{font-family:Georgia,serif;font-weight:400;font-size:clamp(29px,2.5vw,42px);line-height:1.15;max-width:400px;margin:12px 0 18px}.welcome-copy>p:not(.eyebrow){color:#52645d;font-size:15px}.welcome-copy>small{display:block;font-size:10px;color:#6e7872;margin-top:20px}.service-panel{padding:30px 42px}.section-label{display:flex;justify-content:space-between;align-items:center;gap:12px;font-size:10px;font-weight:750;letter-spacing:.13em;color:#63746e}.demo-badge{padding:4px 8px;background:var(--pale);color:var(--ink);border-radius:4px}.service-panel h2{font-family:Georgia,serif;font-weight:400;font-size:clamp(32px,3vw,45px);line-height:1.1;margin:20px 0 14px}.muted{color:#61716c;font-size:15px}.service-list{display:grid;gap:12px;margin-top:24px}.service-card{display:flex;align-items:center;gap:19px;text-align:left;background:white;border:1px solid #d8e2dd;padding:19px 22px;border-radius:10px;color:var(--ink);transition:background .15s,border-color .15s}.service-card:hover{background:var(--wash);border-color:var(--accent)}.service-letter{width:48px;height:52px;flex-shrink:0;border-radius:8px;display:grid;place-items:center;font:28px Georgia,serif;background:var(--pale);color:var(--accent)}.service-copy{display:grid;gap:3px}.service-copy strong{font-size:19px}.service-copy>span{font-size:13px;color:#64756e}.service-copy small{font-size:11px;color:var(--accent);font-weight:700;margin-top:3px}.service-arrow{font-size:28px;margin-left:auto}.help-note{display:flex;align-items:flex-start;gap:10px;color:#66736d;font-size:11px;padding:16px 0 0;max-width:560px}.help-note>span{font-size:18px;color:var(--accent)}#action-status{font-size:13px;margin-top:12px;color:var(--accent);font-weight:600}#action-status:empty{display:none}.demo-footer{max-width:1520px;margin:20px auto;padding:0 32px 6px;display:flex;align-items:center;justify-content:space-between;gap:30px;font-size:11px;color:#6a7670}.demo-footer p{max-width:780px}.demo-footer a{white-space:nowrap;font-weight:650}.skip{position:absolute;left:20px;top:-80px;padding:12px;background:white;z-index:10}.skip:focus{top:0}.solid-button,.outline-button{display:inline-flex;align-items:center;justify-content:center;gap:24px;min-height:48px;padding:12px 23px;border-radius:7px;font-size:15px;font-weight:650}.solid-button{background:var(--ink);color:white}.outline-button{border:1px solid #c9d5cd;background:white;color:var(--ink)}dialog{border:1px solid #d5ded8;border-radius:14px;color:var(--ink);text-align:center;padding:46px 38px 30px;max-width:calc(100vw - 30px);width:500px;box-shadow:0 20px 90px #122e3c33}dialog::backdrop{background:#122e3c99;backdrop-filter:blur(3px)}.dialog-close{position:absolute;right:13px;top:10px;background:transparent;font-size:30px;color:var(--ink);width:40px;height:40px}#ticket-number{display:block;font-size:100px;line-height:1.3;font-weight:750;letter-spacing:-.06em}dialog h2{font-size:23px;margin-bottom:12px}dialog>p:not(.eyebrow){font-size:14px;color:#66746a}.ticket-actions{display:grid;gap:12px;margin:25px 0 15px}.ticket-actions>button{padding:10px;background:var(--pale);border-radius:5px;color:var(--ink)}dialog>small{font-size:11px;color:#6d7770}.caller-heading{display:flex;align-items:center;justify-content:space-between;gap:24px;padding:24px 0 30px}.caller-heading h1{font:42px/1.2 Georgia,serif;margin:10px 0}.caller-grid{display:grid;grid-template-columns:.85fr 1.15fr;gap:24px}.operator-panel,.caller-current{background:white;border:1px solid #dce3df;border-radius:14px;padding:30px}.operator-panel label{display:block;font-size:13px;font-weight:700;margin:24px 0 8px}.operator-panel select{width:100%;border:1px solid #ccd7d0;padding:13px;border-radius:6px;background:white;color:var(--ink)}.waiting-summary{display:flex;align-items:center;justify-content:space-between;padding:22px 0;font-size:14px}.waiting-summary strong{font-size:32px}.operator-panel>.solid-button{width:100%;justify-content:space-between}.caller-current{text-align:center;background:var(--wash)}.caller-current>#current-number{display:block;font-size:94px;letter-spacing:-.05em;line-height:1.2;margin:30px 0 12px}.caller-current>#current-destination{font-size:16px;margin-bottom:24px}.queue-breakdown{border-top:1px solid #d5dfd7;margin-top:28px;padding-top:18px;display:grid;gap:8px}.queue-breakdown>div{display:flex;justify-content:space-between;font-size:13px;text-align:left}.queue-breakdown b{white-space:nowrap;margin-left:20px}.connection-status{font-size:12px;color:#8b431f;margin-top:14px}.connection-status:empty{display:none}.tv-controls{display:flex;justify-content:space-between;align-items:center;margin:0 0 16px;font-size:10px;letter-spacing:.1em;font-weight:700}.tv-controls>div{display:flex;align-items:center;gap:14px;letter-spacing:0;font-size:12px}.tv-controls button{background:#e6ece8;color:var(--ink);padding:9px 12px;border-radius:5px}.connection-dot{display:inline-block;width:7px;height:7px;border-radius:50%;background:var(--accent);margin-right:6px}.tv-layout{display:grid;grid-template-columns:1.85fr 1fr;gap:20px}.campaign{border-radius:14px;overflow:hidden;position:relative;min-height:460px;background:var(--ink);color:white}.campaign>img{position:absolute;width:100%;height:100%;inset:0;object-fit:cover;object-position:60% 45%}.campaign-shade{position:absolute;inset:0;background:linear-gradient(0deg,#102c31f5 0%,#102c31b0 35%,#102c3100 75%)}.campaign-logo{position:absolute;top:24px;left:27px;display:flex;align-items:center;gap:10px;background:#ffffffed;padding:8px 14px 8px 8px;border-radius:7px;color:var(--ink);font:19px Georgia,serif}.campaign-copy{position:absolute;left:34px;right:34px;bottom:70px;max-width:660px}.campaign-copy>p{font-size:11px;text-transform:uppercase;letter-spacing:.14em;color:#d1ded1;margin-bottom:12px}.campaign-copy h1{font:clamp(30px,3.3vw,54px)/1.07 Georgia,serif;margin-bottom:16px}.campaign-copy>span{font-size:14px;line-height:1.5;color:#eff3ed;display:block;max-width:540px}.slide-dots{position:absolute;bottom:26px;left:34px;display:flex;gap:8px}.slide-dots button{width:24px;height:18px;background:transparent;border-bottom:3px solid #ffffff60;padding:0}.slide-dots button[aria-pressed=true]{border-color:white}.photo-caption{position:absolute;bottom:21px;right:24px;font-size:9px;color:#d1ddd5}.display-call{border-radius:14px;background:var(--ink);color:white;display:flex;align-items:center;flex-direction:column;justify-content:center;padding:26px 15px;text-align:center}.display-call .eyebrow{color:#c9d9cd}.display-call>#current-number{font-size:clamp(65px,8vw,130px);line-height:1.2;letter-spacing:-.04em;margin:18px 0 4px}.display-call>#current-service{font-size:18px;color:#d8e3db}.destination{margin:24px 0 17px;background:#ffffff14;border:1px solid #ffffff2a;border-radius:8px;min-width:80%;padding:7px 20px;display:flex;align-items:center;justify-content:center;gap:25px;font-size:20px}.destination>b{font-size:50px;line-height:1.2}.display-call-help{font-size:12px;color:#c6d3cc}.recent-panel{display:flex;align-items:center;gap:25px;margin-top:20px;padding:22px;background:white;border:1px solid #dce3df;border-radius:12px}.recent-panel h2{font-size:15px;width:100px;flex-shrink:0}.recent-panel #recent-calls{display:grid;grid-template-columns:repeat(3,1fr);gap:20px;width:100%}.recent-item{display:flex;gap:15px;align-items:center;border-left:1px solid #dde5df;padding-left:20px}.recent-item strong{font-size:30px;white-space:nowrap}.recent-item>span{font-size:11px;color:#596f63}.recent-item b{display:block;font-size:14px;color:var(--ink)}[hidden]{display:none!important}@media(min-width:1700px){.shell{margin-top:30px}.campaign{min-height:570px}.welcome-photo{min-height:300px}.service-card{padding:25px}.service-panel{padding:40px 48px}.service-list{gap:17px}.service-panel h2{font-size:50px}}@media(max-width:1000px){.topbar{padding:18px 24px;flex-wrap:wrap;gap:16px}.topbar nav{width:100%;justify-content:flex-start}.shell{padding:0 24px}.service-panel{padding:26px}.welcome-copy{padding:26px}.service-card{padding:16px 12px;gap:12px}.service-copy strong{font-size:17px}.service-copy>span{font-size:12px}.welcome h1{font-size:30px}.tv-layout{grid-template-columns:1.3fr 1fr}.campaign{min-height:420px}.campaign-copy{left:24px;right:24px}.photo-caption{display:none}.demo-footer{padding:0 24px}.caller-heading h1{font-size:34px}.recent-panel #recent-calls{grid-template-columns:repeat(2,1fr)}.recent-item:nth-child(3){display:none}}@media(max-width:650px){.topbar{padding:18px 18px 12px;gap:14px}.identity img{width:40px;height:40px}.identity strong{font-size:23px}.identity small{font-size:9px}.topbar nav{gap:2px;justify-content:space-between}.topbar nav a{font-size:11px;padding:9px 10px}.topbar nav .switch-type{margin-left:0;padding-right:0}.shell{padding:0 16px;margin-top:12px}.kiosk-layout{grid-template-columns:1fr;border-radius:12px}.welcome{display:grid;grid-template-columns:1fr 1.15fr;min-height:180px}.welcome-photo{min-height:180px}.welcome-photo img{object-position:45% 50%}.welcome-photo>span{display:none}.welcome-copy{padding:20px 16px}.welcome-copy .eyebrow{font-size:9px}.welcome h1{font-size:24px;margin:10px 0 0}.welcome-copy>p:not(.eyebrow),.welcome-copy>small{display:none}.service-panel{padding:24px 20px}.service-panel h2{font-size:34px;margin:16px 0 12px}.service-panel h2 br{display:none}.service-panel>.muted{font-size:13px}.service-list{margin-top:20px;gap:10px}.service-card{padding:15px 12px;gap:12px}.service-letter{width:38px;height:46px;font-size:25px}.service-copy strong{font-size:16px}.service-copy>span{font-size:11px}.service-arrow{font-size:22px}.help-note{font-size:10px}.demo-footer{padding:0 18px;display:block;font-size:10px;margin-top:16px}.demo-footer a{display:block;margin-top:10px}.caller-heading{display:block;padding:10px 0 20px}.caller-heading h1{font-size:31px}.caller-heading .outline-button{margin-top:18px}.caller-grid{grid-template-columns:1fr;gap:16px}.operator-panel,.caller-current{padding:24px}.tv-controls{align-items:flex-start;gap:10px;font-size:8px}.tv-controls>div{flex-wrap:wrap;gap:7px;justify-content:flex-end;font-size:10px}.tv-controls button{font-size:10px;padding:7px}.tv-controls time{width:100%;text-align:right}.tv-layout{grid-template-columns:1fr}.display-call{grid-row:1;padding:22px}.display-call>#current-number{font-size:80px;margin:8px 0}.display-call>#current-service{font-size:15px}.destination{margin:15px 0 8px;min-width:65%;padding:2px 15px}.destination b{font-size:35px}.display-call-help{display:none}.campaign{min-height:390px}.campaign-copy h1{font-size:32px}.campaign-copy>span{font-size:12px}.campaign-logo{top:16px;left:18px;font-size:16px}.recent-panel{display:block;padding:20px}.recent-panel h2{width:auto;margin-bottom:16px}.recent-panel #recent-calls{grid-template-columns:1fr}.recent-item:nth-child(3){display:flex}.recent-item{padding-left:14px}.recent-item strong{font-size:26px}}@media(prefers-reduced-motion:reduce){*{transition:none!important;scroll-behavior:auto!important}}

/* Secondary demo navigation: kiosk only, without changing queue actions. */
.demo-role-links{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-top:24px;padding-top:20px;border-top:1px solid var(--demo-role-border,#d5dfd9);color:var(--ink,#142d46)}
.demo-role-copy{min-width:0}
.demo-role-links .demo-role-copy h2{font-family:inherit;font-size:16px;font-weight:700;line-height:1.35;margin:0 0 5px;color:inherit;letter-spacing:0}
.demo-role-links .demo-role-copy p{font-size:12px;line-height:1.5;margin:0;color:var(--demo-role-muted,#596f63)}
.demo-role-actions{display:flex;flex-wrap:wrap;gap:12px;flex-shrink:0}
.demo-role-links .demo-role-button{display:flex;align-items:center;justify-content:center;gap:10px;min-height:52px;padding:12px 18px;border:1px solid var(--demo-role-border,#c4d1c8);border-radius:8px;background:transparent;color:inherit;font-size:14px;font-weight:700;line-height:1.4;text-decoration:none;white-space:nowrap}
.demo-role-links .demo-role-button:hover{background:var(--demo-role-hover,var(--pale,#f0ece3));border-color:currentColor;text-decoration:none}
.demo-role-links .demo-role-button:focus-visible{outline:3px solid var(--accent,#96723b);outline-offset:4px}
.demo-role-links .demo-role-button svg{width:21px;height:21px;flex-shrink:0;fill:none;stroke:currentColor;stroke-width:1.6;stroke-linecap:round;stroke-linejoin:round}
.demo-role-arrow{font-size:18px;line-height:1;margin-left:4px}
.bank-kiosk .demo-role-links{--demo-role-border:#c7c6bd;--demo-role-muted:#617183;--demo-role-hover:#f0ece3}
@media(max-width:1000px){.demo-role-links{align-items:flex-start;flex-direction:column;gap:16px}.demo-role-actions{width:100%}.demo-role-links .demo-role-button{flex:1}}
@media(max-width:600px){.demo-role-links{margin-top:22px;padding-top:20px}.demo-role-actions{flex-direction:column;gap:10px}.demo-role-links .demo-role-button{width:100%;justify-content:flex-start;font-size:14px;padding:13px 16px}.demo-role-arrow{margin-left:auto}}